Privacy Policy

Sumtracker Orders & Inventory Privacy Policy

Sumtracker Orders & Inventory is a part of StarApps Software Private Limited, an Indian Private Limited Company, with a place of business at 33 Prakash Apartments, 5 Ansari Road, Daryaganj, New Delhi 110002. StarApps Software Private Limited operates website (, its sub-domains ( and the Shopify app – Sumtracker Orders & Inventory.

Sumtracker Orders & Inventory “the App” provides Order fulfilment, Inventory management and Shipment tracking – “the Service” to merchants who use Shopify to power their stores.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Fetch and update orders from your store using Order API.
  • Update inventory of products on your store and get locations of your store through Inventory APIs.
  • Identify correct product links between our App and your Shopify store through Products APIs.
  • Update shipping information and create fulfilment in your order through Shipping and fulfilment APIs.
  • Fetch locations and link with warehouses in Sumtracker through Inventory APIs.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information. Information about individuals who visit your store, such as Customer names, e-mail addresses, phone numbers, physical addresses, their IP address, web browser details, time zone, and information about the cookies installed on the particular device. We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.


Sharing Your Personal Information

As per your consent and permission, we may need to share the personal information collected from you and your customers with third party shipping service providers that you select. You can stop using shipping service providers as per your requirement. You must check and consult the privacy policy of the third party shipping service providers before using their services. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for as long as is necessary for the purposes set out in this Privacy Policy, unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at